Orders are processed within 1–3 business days after payment clears. Typical transit times are 3–7 business days for pallets (LTL freight), 5–10 business days for truckloads and 2–6 business days for boxes and parcels. These are estimates, and weather or carrier delays can happen.

All liquidation lots are sold as-is, and all sales are final. We will refund, replace or give store credit if your order is never delivered, you receive the wrong pallet, it arrives with substantial freight damage, or you are charged twice. See our full Refund & Returns Policy.

Email info@liquidationpalletsdepot.com with your order number and the new address as soon as possible. We can update it any time before the order ships. Once it is with the freight carrier, the change may not be possible or may cost extra.

When your order ships, we email you the carrier name and the tracking or PRO number. You can follow your shipment on the carrier’s website.

Email info@liquidationpalletsdepot.com or use the form on this page. We reply within 1–2 business days.

Email us right away with your order number and the correct address. We can fix it before the order ships. After that, carrier fees for rerouting or redelivery are the buyer’s responsibility.

We ship across the continental United States. Shipping to Alaska, Hawaii, Puerto Rico and other countries may be possible. Contact us for a quote before ordering.

Each pallet or truckload ships as a single freight shipment. Orders with several lots, or with boxes as well as pallets, may arrive in separate shipments, each with its own tracking number.